Moving from individual contributor to team leader creates a positive career trajectory toward professional growth. While you may be excited and ready to take on the extra responsibilities, it’s important to anticipate potential power struggles or hurt feelings over your promotion.
The first and most important obstacle to tackle may be reintegrating your former peers into a strong team with you at the helm. To help with the transition, 15 Forbes Coaches Council members provided their best advice for creating healthy team dynamics that will allow you to excel in your new managerial role.
1. Demonstrate Your Leadership Qualities
Leadership is about creating inspiration, influence and impact. At the heart of it lies compassion and authenticity. Let your co-workers see these qualities in their experiences with you. Show that you are invested in their growth and willing to listen and understand their motivations and challenges. Be clear in your communication, draw boundaries and bring the team together with a shared vision. - Ruchi Shah-Mehta, Big Impact Coaching
2. Ask Questions And Listen To Your Team
You are not their peer anymore; now is the time to understand what motivates your team, determine their strengths and get to know how to lead each person. One size does not fit all, and getting to know what motivates team members will help you build a strong relationship. Also, be clear on your expectations. They are looking to you to lead them. - Kathy Lockwood, Blue Water Leadership Coaching
3. Have Open Dialogue And Set Boundaries
Know that you will need to shift the approach in how you show up for your team. They will be evaluating you through a different lens, using a different measurement. A shift does not feel the same as an abrupt change, yet it is also not vague or confusing. Having open dialogue and setting boundaries are good ways to begin to establish expectations. Be patient. Building a new team dynamic and culture takes time. - Lindsay Miller, Reverie Organizational Development Specialists
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4. Request Honest Feedback
Leading your former peers is an excellent opportunity to maintain a close personal relationship with them and gain their support by asking for their honest feedback and participation. This shows that you value them and their opinions and will support them going forward. As a result, it will help you build your credibility as a new boss and earn the team’s approval. - Izabela Lundberg, Legacy Leaders Institute
Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify?
5. Make Your Team Feel Heard And Validated
Good leadership is inclusive, regardless of how you come to be a leader. Start with a session to ask for their input on the best way to move forward. Be clear that you will have to make the final decision after you weigh their valuable advice. When people feel heard and validated, they’re more likely to buy in, even if it’s not what they chose. Of course, some may remain jealous, so focus on allies. - Nadine Hack, beCause Global Consulting
6. Shift Your Mindset To Become An Accountability Partner
Transitioning from employee to manager necessitates a paradigm shift. The challenge is to shift your mindset from that of a comrade and confidant to that of a coach and accountability partner. This begins with communicating your vision to your former teammates, then leading by example while treating your team the way you wanted to be treated. Lastly, be the change you sought when you were in their shoes. - D Ivan Young, Dr. D Ivan Young
7. Treat Your Team Members As Individual Humans
Change is what happens to us. Transition is what we do about it. New team leaders can focus on four areas of leadership to accelerate the building of trust with their team. First and foremost, be a good human and treat team members as individuals. Second, know your stuff. Third, do what you say you are going to do. Finally, routinely communicate your intent, priorities and expectations. - Dennis Volpe, LRI
8. Banish Fear And Proactively Initiate Conversations
As you can imagine, if you are fearful, your peers will be too. You have built prior relationships, so the top question is, “What does this promotion mean to those relationships?” You want to galvanize support from familiar teammates as soon as possible, so take the initiative and have open conversations. Sometimes, being promoted internally is even more challenging than being hired into a leadership position as an outsider. - Chuen Chuen Yeo, ACESENCE
9. Find The Middle Ground
I’ve made this transition twice in my career, and I’ll be honest, it isn’t easy. You have to strike the delicate balance between being a leader without being a dictator and being a human without being everyone’s best friend. There’s a middle ground in both of those spaces that’s hard to find, so get a mentor or a coach to help make the transition smoother for you. - Nicole Forward, Center for Creative Leadership
10. Acknowledge The Awkwardness
My advice is to have the new manager hold a one-on-one conversation with each new direct report that does the following: acknowledges the awkwardness, asks for their trust and support and opens the door for them to speak up if and when things feel “off” in the future. It seems obvious and uniquely simple to ask for support, yet this is often forgotten in the transition. - Natasha Ganem, Lion Leadership
11. Resist The Urge To Tell Your Former Peers What To Do
Have an open conversation with them about your vision and listen to their suggestions. Remind them that you are all in this together, working toward a common goal, and attaining that goal is a win for everyone. You got the role for a reason; trust your leadership skills, but seek a coach or a mentor if you feel imposter syndrome creeping in! - Kevin Kan, Break Out Consulting Asia
12. Prepare Mentally For A Six-Month Transition
Play the long game. According to Bruce Tuckman, any new team goes through four stages of development: forming, storming, norming and performing. So, mentally prepare yourself for a six-month transition. Start by aligning people around a clear vision and goals. Be mindful that conflict will arise and nip it in the bud quickly. Then stay focused and trust that, over time, you’ll establish a new norm. - Gabriella Goddard, Brainsparker Innovation Academy
13. Think About How You Want To Lead
My best tip for this very uncomfortable transition is to dedicate some time to thinking about how you want to lead. The promotion itself doesn’t make you a leader; successfully leading makes you a leader. Talk to as many trusted advisors as you can to get their advice. There’s bound to be some kickback, but if you’ve given your leadership plan serious thought, you will have a firm foundation to start. - Beth Fitzgerald, Fitzgerald Coaching and Consulting
14. Do Something Different
This was the advice I received when I was first promoted from team member to manager. Leadership is about influencing others to accomplish desired goals. Stepping into a leadership role requires you to be yourself, and yet have the courage to act differently: with humility, knowing that you may not always be right, with a service-first philosophy and with the confidence to trust your intuition. - Paul Ward, The Global Centre for Conscious Leadership
15. Show That You Value Team Members And Their Strengths
Begin with an honest dialogue. Explain the roles clearly, reiterate that you value them for the strengths they bring to the table—perhaps those that are complementary to yours—and explain how you look to embrace a more inclusive and collective leadership style for the benefit of the team. It is also important to set expectations around the nonnegotiables that the new working relationship entails. - DN Prasad, GovTech, Singapore
FAQs
How do you transition from team to manager? ›
- Make changes slowly. ...
- Learn from your superiors. ...
- Develop your management style. ...
- Apply your leadership skills. ...
- Foster community. ...
- Learn to provide guidance. ...
- Create partnerships with senior management. ...
- Communicate openly with your team.
Be empathetic. Transitioning from a manager to a leader requires empathy and emotional intelligence. Empathetic and emotionally intelligent leaders are capable of understanding and managing their own emotions as well as those of others. Naturally, they are great motivators and are able to nurture a team for success.
How do you successfully transition from a peer to a supervisor? ›- Hold One-On-One Meetings.
- Set Your Boundaries.
- Keep Your Peers In The Loop.
- Communicate, Communicate, Communicate.
- Think About Your Influence.
- Find Your First Follower.
- Share The Success.
- Be Confident.
- #1: Define Skills. Start by defining the skills needed to be a successful manager at your company. ...
- #2: Identify Candidates. ...
- #3: Use Mentoring. ...
- #4: Give Stretch Assignments. ...
- #5: Provide Feedback. ...
- #6: Train and Develop. ...
- Conclusion:
- Take professionalism seriously. Commit to proper attire, appropriate language and perfect attendance. ...
- Stay positive. ...
- Solve without blaming. ...
- Communicate. ...
- Be honest and forthright. ...
- Be a leader, not just a manager.
What are key takeaways managers should remember for leadership effectiveness? Try to develop positive relationships with all your followers. Experiment with a contingency approach toward leadership. What techniques can an individual use to develop leadership or managerial skills?
What qualities and skills should a good manager have? ›- Spot these top qualities of a manager. ...
- They build a work culture of mutual trust. ...
- They focus on employee strengths. ...
- They do not micromanage. ...
- They are assertive. ...
- They help develop employees' careers. ...
- They handle pressure well. ...
- They communicate honestly.
Overall, the key difference is that a manager will focus on planning, organising, and coordinating resources to manage tasks and deliver results. A leader will inspire, motivate, and influence those around them which will drive people to achieve their goals and objectives whilst working towards the bigger picture.
What new leaders should do first? ›Listen and Learn:
One of the essential things leaders should do first is listen closely to others who are familiar with the organization's history and processes. You probably don't want to start making changes until you've assessed the state of the organization and identified areas of improvement.
Transition planning involves outlining the transition process for both the incoming leader and the outgoing leader. It aims for a smooth transition across all aspects of the leadership change.
What should a new leader do in the first 90 days? ›
- Get Curious. One thing to do in the first 90 days is to commit to curiosity. ...
- Learn More About The Team. ...
- Create A Plan. ...
- Set Clear Expectations. ...
- Be Willing To Listen. ...
- Delegate Work. ...
- Identify Your Values. ...
- Get Employee Feedback.
- Introduce Transition Management. ...
- Facilitate a discussion around "Endings." What is ending for the team? ...
- Continue with the Transition Activity. ...
- Discuss with staff what you as a leader can do to help cope with the transition.
- Remember, continue to talk about the change at every staff meeting.
- Hold One-On-One Meetings. Help people ease into the transition by having one on one meetings with the new team members. ...
- Set Your Boundaries. ...
- Keep Your Peers In The Loop. ...
- Communicate, Communicate, Communicate. ...
- Think About Your Influence. ...
- Find Your First Follower. ...
- Share The Success. ...
- Be Confident.
New managers need to be able to communicate effectively with their employees. This includes being able to give clear instructions, provide feedback, and listen to concerns. Employees need to feel that their manager is approachable and that their concerns are heard.
What type of training is provided to managers? ›Training programs that include time-management, planning, problem-solving and delegation skills will help managers make the most of their time and resources.
How do you train a new leader? ›- Identify the right people. ...
- Start involving them in the wider business. ...
- Make them a voice of your brand. ...
- Hand over responsibilities. ...
- Be transparent. ...
- Promote from within.
- Look the part. Many hiring managers will form their first impression of you based on what you're wearing. ...
- Tailor your elevator pitch. ...
- Prepare meaningful anecdotes. ...
- Ask unique questions. ...
- Always quantify your achievements. ...
- Say the right things.
There are four factors to transformational leadership, (also known as the "four I's"): idealized influence, inspirational motivation, intellectual stimulation, and individual consideration. Each factor will be discussed to help managers use this approach in the workplace.
What are the 4 leadership behaviors? ›- Solving problems effectively. The process that precedes decision-making is problem solving, when information is gathered, analyzed, and considered.
- Operating with a strong results orientation. ...
- Seeking different perspectives. ...
- Supporting others.
- Autocratic Leadership.
- Pacesetting Leadership.
- Transformational Leadership.
- Coaching Leadership.
- Democratic Leadership.
- Affiliative Leadership.
- Delegative Leadership.
What are the five qualities of a good manager? ›
- The Ability to Self-Motivate. ...
- Effective Communication Skills. ...
- Confidence Without Arrogance. ...
- Willingness to Share. ...
- Prowess in Problem Solving.
- They aren't afraid to ask for help. ...
- They are innovative. ...
- They are engaged. ...
- They are principled. ...
- They are driven. ...
- They can multitask. ...
- They have strong emotional intelligence. ...
- They are good communicators.
Great managers are able to lead teams, help them grow, and maintain full control over their business and its performance at the same time. These are the people who manage to constantly adapt to new situations, encourage others to reach their full potential, and deliver their best work, too.
What are the 3 most important roles of a leader? ›1) Leaders need to have clear goals and objectives; 2) They need to motivate their followers and provide them with direction; 3) They must support their team members in order for them to succeed.
What are the three motivational qualities that leaders have? ›What are the three components of motivation? How can leaders inspire others? with their energy, enthusiasm, and charisma as well as their personal efforts.
What are 5 major differences between leadership and management? ›- Leaders create a vision; Managers execute the vision. ...
- Leaders create change; Managers react to change. ...
- Leaders are people-focused; Managers are structure-focused. ...
- Leaders seek feedback; Managers minimize weaknesses. ...
- Leaders lead people; Managers manage work.
- LEADER: makes sure team has clear objectives and members are engaged. ...
- CHALLENGER: questions effectiveness and drives for results. ...
- DOER: encourages progress and takes on practical jobs. ...
- THINKER: produces ideas and thinks through those proposed by others. ...
- SUPPORTER: eases tension and promotes harmony.
Start getting to know your team by simply walking around and having conversations. This would be a great sign that shows you're the kind of leader who is humble enough to take the first step to build trust.
How do you lead a team as a first time manager? ›- Start delegating. You're no longer just a doer, checking tasks off a to-do list. ...
- Learn how to address difficult situations. ...
- Acknowledge changed relationships. ...
- Focus on building trust. ...
- Offer timely feedback. ...
- Ask for feedback. ...
- Find a mentor. ...
- Don't let yourself get discouraged.
- Write a note to your supervisor. ...
- Outline your standard duties. ...
- Document projects you're currently working on. ...
- List tasks you plan to complete before you leave. ...
- Mention useful contacts.
How do you create a transition plan? ›
- Create an organizer. ...
- Ask the transitioning employee for assistance. ...
- Determine who should be informed of the transition. ...
- Identify a successor. ...
- Set a time for analysis and feedback duties. ...
- Create a communication plan for staff members.
Why are leadership transitions important? Hardly anything that happens at a company is more important than a high-level executive transition. By the nature of the role, a new senior leader's action or inaction will significantly influence the course of the business, for better or for worse.
What should a leader do in the first 60 days? ›- Check in with your manager. ...
- Establish your priorities. ...
- Plan the actions you need to take. ...
- Determine your deliverables. ...
- Identify your development needs.
Plan for the future
Although the first 100 days is primarily about refining the role, understanding business and establishing yourself within the organization, early on you should also start thinking and planning for the future.
Be clear about what goes into your decision making and how you'll evaluate the team's progress. Encourage team members to connect—better communication early on will help avoid misunderstandings and poor results later. Look for roadblocks or grievances you can fix—it will earn you capital and inspire the team.
How do you transition from team to manager? ›- Make changes slowly. ...
- Learn from your superiors. ...
- Develop your management style. ...
- Apply your leadership skills. ...
- Foster community. ...
- Learn to provide guidance. ...
- Create partnerships with senior management. ...
- Communicate openly with your team.
- Get Smart. First off, make it your personal mission to learn everything you can—believe me, this is the big key to success as a new manager. ...
- Find a Mentor. ...
- Change Your Focus. ...
- Listen and Learn. ...
- Address Relationship Shifts. ...
- Be on Model Behavior. ...
- Manage Up.
- Taking over the management of an existing team.
- Talk with the manager who is leaving the team.
- Understand your manager's expectations for your team.
- Communicate with your employees.
- Tips for employee one-on-one meetings.
- Setting expectations with employees.
- Hold One-on-one Meetings. Being transparent about the awkwardness of changing from peer to boss goes a long way. ...
- Maintain the Status Quo. ...
- Use Having Been a Peer to Your Advantage. ...
- Develop a New Peer Network. ...
- Set a New Socializing Paradigm.
- Gain a Clear Understanding of the Management Role You Have Accepted. ...
- Discuss With Your New Supervisor the Need for Support Throughout Your Transition. ...
- Have Honest Conversations With Former Co-Workers About How Your Working Relationship Will Change.
How can I act more senior at work? ›
- Get clear on your own authority. ...
- Get aligned with your boss behind the scenes. ...
- Know what to say when you don't know the answer. ...
- Don't get angry or upset. ...
- Stop worrying about being liked. ...
- Pay attention to your tone of voice. ...
- Get rid of fillers like "um," "I think," etc.
Focus: A focused leader means a focused team. A good team leader always has the goal in mind and sets clear expectations for everyone. Humility: A great leader is able to admit their mistakes and learn from them. They are open to feedback from their staff, consider criticism carefully and make changes when necessary.
How can I become a great manager? ›- Work with your team, not above them. ...
- Get to know your employees. ...
- Create a positive and inclusive work environment. ...
- Communicate goals, expectations and feedback. ...
- Coach your team members. ...
- Practice self-awareness and grow your leadership skills. ...
- High-maintenance employees. ...
- Self-managing employees.
- Clear, Effective Communication. ...
- Emotional Intelligence. ...
- Organization. ...
- Ability to Delegate. ...
- Openness. ...
- Problem-Solving. ...
- Decision-Making.
- They Execute and Reflect on Their Plans and Goals Established on Day 1. ...
- They Become Invaluable to Team Members and Co-Workers. ...
- They Find a Way to Resolve Any Frustrations That Affect Their Team. ...
- They Reevaluate Their Social Group and Branch Out.
- Refine your first day speech. It's not important to focus on your past achievements or comment on the team's past performance in your speech. ...
- Book one-on-one meetings. ...
- Host a Q&A. ...
- Dress like everyone else. ...
- Meet with your direct reports.
During the first 30, focus on learning names, job titles, duties, responsibilities, etc. Worry more about the people, the culture, and the environment than the processes and rules. The first 30 days should be spent learning, so keep your suggestions and changes to yourself.
What should a new leader do in the first 90 days? ›- Get Curious. One thing to do in the first 90 days is to commit to curiosity. ...
- Learn More About The Team. ...
- Create A Plan. ...
- Set Clear Expectations. ...
- Be Willing To Listen. ...
- Delegate Work. ...
- Identify Your Values. ...
- Get Employee Feedback.
In-person meeting
I'm [your name], and I'm your new manager here at [organization]. Let me start by telling you why I'm here. My goals include [list some quick goals and expectations]. I'm excited to work with you all to meet those goals and to hear what's worked well for you in the past.
- Set clear expectations. ...
- Manage time effectively. ...
- Giving feedback. ...
- 1 Adopt a growth mindset. ...
- 2 Learn to delegate. ...
- 3 Know what motivates each individual on your team. ...
- 4 Work on your active listening skills. ...
- 5 Design systems and processes to help the team get work done.